In order to confirm your booking, you need to settle a 50% deposit (non-refundable in case of cancellation) and final payment of the remaining 50% up to 3 days before the tour. 

You can send an enquiry through our forms provided on the website or email us directly here.

Please message directly via email or via the enquiry form. You will receive a response within 24 hours.

Yes! You will receive a discount if you book for more than one tour and a further discount for 2+ tours booked.

We accept Paypal & Revolut. Email us and we can send you our payment link.

You can reschedule a tour up to 72 hours before the original date. To receive a full refund you need to cancel at least 3 days before the event. For any changes or cancellations, you can communicate via email.

Absolutely, we can craft bespoke journeys tailored to your unique preference. We cater to specific interests, groups, and families, ensuring a personalised and unforgettable travel experience.

All ages are warmly invited to join us! 😊 Our walks are conducted at a moderate pace, carefully curated to strike the ideal balance between exploration and comfort. While participants of all ages are more than welcome, we kindly request that you contact us in advance if you plan to bring younger children, ensuring we can provide any necessary guidelines for a delightful experience.

The half-day city tours are both wheelchair and mobility scooter friendly. For the full day tours, please contact us in advance to see how we can accommodate you.

For the city tours, you will be required to bring a valid ID or passport (necessary for crossing the Buffer zone). Ensure to wear comfortable clothing and shoes, bring a sunhat, sunscreen, extra water, and your smile 😊

Families are always welcome! If your younger children are comfortable walking for at least 3 hours, then there should not be any difficulties. Do contact us if you need further clarification.

For both the city walks, you are free to take photos on almost all the routes. However, there are restrictions on any military outposts or checkpoints. We will let you know in advance.

All travellers are welcome. Kindly note that there is a minimum requirement of at least two guests for a tour to go ahead, so please contact us in advance, so we can place you with another small group.